Vodafone (Germany): I have had the worst customer service experienc...

GetHuman用户~Farnaz来自November 19., 2017的Vodafone (Germany)条客户评论

~Farnaz案的背景

GetHuman:~Farnaz-您能告诉我们其他Vodafone (Germany)个客户何时提起诉讼吗?
~Farnaz:Yes I can。在November 15.上是evening。
GetHuman:您是否接触到Vodafone (Germany),如果可以,怎么做?
~Farnaz:我使用了我在GetHuman Vodafone (Germany)客户电话号码页面上找到的+49 17222020号码:Vodafone (Germany)客户服务电话号码
GetHuman:这些常见的Vodafone (Germany)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Farnaz 常见 Vodafone (Germany) 问题的列表)
~Farnaz:“ Change plan”是我尝试使用to call的原因。

~Farnaz对Vodafone (Germany)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Vodafone (Germany)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Farnaz:I have had the worst customer service experience ever this evening. Visiting the Vodaphone shop in Bonn Centrum (opposite Karshtad) I had to wait for * hour and ** minutes before the customer service agent would even look at me!Mr. Demirel refused to answer me when I asked him how long it would take (after the first half an hour). His colleague who refused to give me his name) then pretended he could not speak English (He was speaking English before!). I have written a letter and asked for all my lines to be disconnected. After a long day at work this was exactly what I needed. Vodaphone has the worst service in the world and foreigners seem to fall in their trap very quickly. Over priced and no service!!
GetHuman:让我们量化一下您与Vodafone (Germany)联系的经验。在1到5的范围内,如何轻松解决Vodafone (Germany)问题?
~Farnaz:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Farnaz:在沟通方面,我会给他们五分之三的three。
GetHuman:Vodafone (Germany)快速有效地解决问题的能力又如何呢?
~Farnaz:为此,我要说出五分之二的two。
GetHuman:最后-对其他Vodafone (Germany)客户有何建议?
~Farnaz:在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (Germany)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Farnaz在November 15., 2017发生的Vodafone (Germany)客户服务问题中得到了一些有用的反馈和措辞。

Vodafone (Germany)

1.00 of 5 stars | 45条评论

~Farnaz的Vodafone (Germany)评论

寻求帮助的困难
1 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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