Verizon Wireless Prepaid: I work for prepaid customer support and I just...
GetHuman用户~CSR4VZW来自November 20th, 2017的Verizon Wireless Prepaid条客户评论
~CSR4VZW案的背景
GetHuman:~CSR4VZW-您能告诉我们其他Verizon Wireless Prepaid个客户何时提起诉讼吗?
~CSR4VZW:Yeah。在November 17th上是middle of the night。
GetHuman:您是否接触到Verizon Wireless Prepaid,如果可以,怎么做?
GetHuman:这些常见的Verizon Wireless Prepaid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CSR4VZW 常见 Verizon Wireless Prepaid 问题的列表)
~CSR4VZW:“ Change Plan”是我尝试使用to call的原因。
~CSR4VZW对Verizon Wireless Prepaid客户服务的评价
GetHuman:那么,您如何总结GetHuman的Verizon Wireless Prepaid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CSR4VZW:I work for prepaid customer support and I just wanted to let all those who look on here know that the first week of the month our center is really busy with wait times of up to an hour. I know it's frustrating trying to get through but when you get to a live person, please be respectful! We are on the phone for ** hours a day, taking call after call. Nothing is worse than our busy days when a concerned customer calls in and yells at us because the hold time took so long. Try being yelled at by ** plus people a day! It's not easy. Our supervisors slave drive us, too. We can't even be ** seconds late from our break without being wrote up. Believe me we are working as fast as we can to help everyone. I love all of my customers who call in and will work my *** off for them...as long as they show me the respect I deserve! Just be patient and nice and we will probably do anything for you. It's amazing how many people call in just to belittle and yell at us. So whenever we get som
GetHuman:让我们量化一下您与Verizon Wireless Prepaid联系的经验。在1到5的范围内,如何轻松解决Verizon Wireless Prepaid问题?
~CSR4VZW:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CSR4VZW:在沟通方面,我会给他们五分之三的five。
GetHuman:Verizon Wireless Prepaid快速有效地解决问题的能力又如何呢?
~CSR4VZW:为此,我要说出五分之二的two。
GetHuman:最后-对其他Verizon Wireless Prepaid客户有何建议?
~CSR4VZW:在一天中的早些时候或深夜给他们打电话。不要忘记Verizon Wireless Prepaid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CSR4VZW在November 17th, 2017发生的Verizon Wireless Prepaid客户服务问题中得到了一些有用的反馈和措辞。