Upromise: before my call was transferred to an agent, I h...
GetHuman用户~bman来自novembre 27, 2017的Upromise条客户评论
~bman案的背景
GetHuman:~bman-您能告诉我们其他Upromise个客户何时提起诉讼吗?
~bman:Yeah。在novembre 19上是afternoon。
GetHuman:您是否接触到Upromise,如果可以,怎么做?
GetHuman:这些常见的Upromise客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bman 常见 Upromise 问题的列表)
~bman:“ Request a loan”是我尝试使用to call的原因。
~bman对Upromise客户服务的评价
GetHuman:那么,您如何总结GetHuman的Upromise客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bman:before my call was transferred to an agent, I had to first listen to an audio advertisement about credit cards thru UPROMISE, but once I got to agent, she was helpful. It was a little difficult to understand some of what she said, but we managed. This is my SECOND request for a copy of a check which UPROMISE says was already cashed. Hopefully UPROMISE will complete this request this second time -- they did not do so the first time.
GetHuman:让我们量化一下您与Upromise联系的经验。在1到5的范围内,如何轻松解决Upromise问题?
~bman:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bman:在沟通方面,我会给他们五分之三的five。
GetHuman:Upromise快速有效地解决问题的能力又如何呢?
~bman:为此,我要说出五分之二的two。
GetHuman:最后-对其他Upromise客户有何建议?
~bman:在一天中的早些时候或深夜给他们打电话。不要忘记Upromise可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bman在novembre 19, 2017发生的Upromise客户服务问题中得到了一些有用的反馈和措辞。