Upromise: I HAVE JOINED U-PROMISE AS A SAVINGS PLAN FOR M...
GetHuman用户~anthony来自November 10, 2017的Upromise条客户评论
~anthony案的背景
GetHuman：~anthony-您能告诉我们其他Upromise个客户何时提起诉讼吗？
~anthony：Sure。在November 5上是evening。
GetHuman：您是否接触到Upromise，如果可以，怎么做？
GetHuman：这些常见的Upromise客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anthony 常见 Upromise 问题的列表）
~anthony：“ Eligibility question”是我尝试使用to call的原因。
~anthony对Upromise客户服务的评价
GetHuman：那么，您如何总结GetHuman的Upromise客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anthony：I HAVE JOINED U-PROMISE AS A SAVINGS PLAN FOR MY KIDS COLLEGE AS U-PROMISE ADVERTISED SINCE *******. MONIES HAVE ACCUMULATED NOT EVEN REMOTELY AS TO WHAT WE EXPECTED, (NOW KEEP IN MIND, THAT U-PROMISE IS THE COMPANY FUNDING THIS VIA VENDORS, THEREFORE WE DO NOT SINCERELY KNOW HOW HONEST FUNDING WAS) HOWEVER, E-MAIL CHANGED AND THE ACCOUNT WAS DORMANT FOR A COUPLE YEARS BUT STILL USING ALL MERCHANTS. SINCE MY SON IS ALREADY IN COLLEGE, I CALLED ON **-**-** @ **:** PM AND SPOKE TO CHRIS. CHRIS TOLD ME THAT THE ACCUMULATION WAS APPROXIMATELY $**, WHICH I FOUND SUSPICIOUS* AGAIN, I HAD NO CONTROL OF KNOWING HOW THEIR FUNDING WAS HANDLED, REGARDLESS, CHRIS SAID THAT HE WOULD CLOSE THE ACCOUNT AND SEND ME A CHECK FOR .**CENTS.*I ASKED HIM IF HE WAS OUT OF HIS MIND, HE WAS DOUBLE TALKING ME, I ASKED TO SPEAK TO A SUPERVISOR, HE WOULD NOT OBLIGE.*ON ******** I RECEIVED A CHECK FOR THE AMOUNT OF .** CENTS IN THE MAIL. I WAS FURIOUS BECAUSE I SPECIFCALLY TOLD CHRIS NOT TO SEND A CHECK & NOT
GetHuman：让我们量化一下您与Upromise联系的经验。在1到5的范围内，如何轻松解决Upromise问题？
~anthony：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anthony：在沟通方面，我会给他们五分之三的four。
GetHuman：Upromise快速有效地解决问题的能力又如何呢？
~anthony：为此，我要说出五分之二的five。
GetHuman：最后-对其他Upromise客户有何建议？
~anthony：在一天中的早些时候或深夜给他们打电话。不要忘记Upromise可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anthony在November 5, 2017发生的Upromise客户服务问题中得到了一些有用的反馈和措辞。