United Healthcare: First experience horrendous. Customer Service...
GetHuman用户GetHuman-141535来自November 25., 2017的United Healthcare条客户评论
GetHuman-141535案的背景
GetHuman：GetHuman-141535-您能告诉我们其他United Healthcare个客户何时提起诉讼吗？
GetHuman-141535：Yes I can。在November 15.上是late at night。
GetHuman：您是否接触到United Healthcare，如果可以，怎么做？
GetHuman：这些常见的United Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-141535 常见 United Healthcare 问题的列表）
GetHuman-141535：“ Renew Insurance”是我尝试使用to call的原因。
GetHuman-141535对United Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-141535：First experience horrendous. Customer Service Rep. did acknowledge January payment was posted and to disregard bill just received (*nd one). When I asked for some accountability as to the slow posting she gave none, not even an apology. Because of the slow posting we received two subsequent bills, one of which we paid. So as of now * more months have been paid, I asked that she note that -- she was uncooperative and ended up hanging up on me.
GetHuman：让我们量化一下您与United Healthcare联系的经验。在1到5的范围内，如何轻松解决United Healthcare问题？
GetHuman-141535：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-141535：在沟通方面，我会给他们五分之三的two。
GetHuman：United Healthcare快速有效地解决问题的能力又如何呢？
GetHuman-141535：为此，我要说出五分之二的one。
GetHuman：最后-对其他United Healthcare客户有何建议？
GetHuman-141535：在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-141535在November 15., 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。