United Healthcare: Calling UHC is like calling Comcast or Century...
GetHuman用户~Sandra Everson来自novembre 20º, 2017的United Healthcare条客户评论
~Sandra Everson案的背景
GetHuman:~Sandra Everson-您能告诉我们其他United Healthcare个客户何时提起诉讼吗?
~Sandra Everson:Yes。在novembre 10º上是evening。
GetHuman:您是否接触到United Healthcare,如果可以,怎么做?
GetHuman:这些常见的United Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sandra Everson 常见 United Healthcare 问题的列表)
~Sandra Everson:“ Overcharge on Account”是我尝试使用to call的原因。
~Sandra Everson对United Healthcare客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sandra Everson:Calling UHC is like calling Comcast or Century Link. I wanted to talk to the Rep who sold me the policy and was told "this is a Call Center-we have no way to get you to a specific person-Call Centers are all over the U.S." You have no way to make them accountable for errors made. I was given co-pay amounts which were inaccurate. As I started filling RX's the prices on some were considerably higher. I chose this Co. because of the quote. Now I am told I cannot get out of it until next year* by then I will be broke.
GetHuman:让我们量化一下您与United Healthcare联系的经验。在1到5的范围内,如何轻松解决United Healthcare问题?
~Sandra Everson:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sandra Everson:在沟通方面,我会给他们五分之三的five。
GetHuman:United Healthcare快速有效地解决问题的能力又如何呢?
~Sandra Everson:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Healthcare客户有何建议?
~Sandra Everson:在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sandra Everson在novembre 10º, 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。