United Healthcare: Calling UHC is like calling Comcast or Century...
GetHuman用户~Sandra Everson来自November 20th, 2017的United Healthcare条客户评论
~Sandra Everson案的背景
GetHuman：~Sandra Everson-您能告诉我们其他United Healthcare个客户何时提起诉讼吗？
~Sandra Everson：Yes。在November 10th上是evening。
GetHuman：您是否接触到United Healthcare，如果可以，怎么做？
GetHuman：这些常见的United Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sandra Everson 常见 United Healthcare 问题的列表）
~Sandra Everson：“ Overcharge on Account”是我尝试使用to call的原因。
~Sandra Everson对United Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的United Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sandra Everson：Calling UHC is like calling Comcast or Century Link. I wanted to talk to the Rep who sold me the policy and was told "this is a Call Center-we have no way to get you to a specific person-Call Centers are all over the U.S." You have no way to make them accountable for errors made. I was given co-pay amounts which were inaccurate. As I started filling RX's the prices on some were considerably higher. I chose this Co. because of the quote. Now I am told I cannot get out of it until next year* by then I will be broke.
GetHuman：让我们量化一下您与United Healthcare联系的经验。在1到5的范围内，如何轻松解决United Healthcare问题？
~Sandra Everson：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sandra Everson：在沟通方面，我会给他们五分之三的five。
GetHuman：United Healthcare快速有效地解决问题的能力又如何呢？
~Sandra Everson：为此，我要说出五分之二的five。
GetHuman：最后-对其他United Healthcare客户有何建议？
~Sandra Everson：在一天中的早些时候或深夜给他们打电话。不要忘记United Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sandra Everson在November 10th, 2017发生的United Healthcare客户服务问题中得到了一些有用的反馈和措辞。