United Airlines: We were scheduled to fly on Saturday, Feb. **th...

GetHuman用户~tenbiking来自نوفمبر ٢٠، ٢٠١٧的United Airlines条客户评论

~tenbiking案的背景

GetHuman:~tenbiking-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~tenbiking:Yes。在نوفمبر ١٥上是middle of the night。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
~tenbiking:我使用了我在GetHuman United Airlines客户电话号码页面上找到的800-864-8331号码:United Airlines客户服务电话号码
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tenbiking 常见 United Airlines 问题的列表)
~tenbiking:“ Flight delayed”是我尝试使用to call的原因。

~tenbiking对United Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tenbiking:We were scheduled to fly on Saturday, Feb. **th Newark and then to Fort Myers Florida. The flight was canceled. We were told there were no flights out until Monday Feb.**th. *We were re booked on a flight through Chicago, not our original flight.**We went on line and found United was selling seats for $****. We called and inquired about obtaining one of these seats and were told that's not how airlines work. If we wanted to pay an exorbitant rate, they would sell us a ticket and then offer alternative passengers a "free fare" and keep the difference. They would not book us on the flight. As it turns out, our second flight was also canceled. Once again, we identified flights on Jet Blue that would allow us to make our planned trip. United indicated that they do not have arrangements with Delta, Southwest or Jet Blue and that they could not offer us a flight on those airlines. **We ultimately had to cancel our hotel, car and trip as a result of United's poor service and re booking pol
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~tenbiking:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tenbiking:在沟通方面,我会给他们五分之三的five。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~tenbiking:为此,我要说出五分之二的three。
GetHuman:最后-对其他United Airlines客户有何建议?
~tenbiking:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tenbiking在نوفمبر ١٥، ٢٠١٧发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。

United Airlines

3.14 of 5 stars | 1183条评论

~tenbiking的United Airlines评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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