United Airlines: Their call center is based in Manila, Philippin...
GetHuman用户~user08453来自ноябрь 20-го, 2017的United Airlines条客户评论
~user08453案的背景
GetHuman:~user08453-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~user08453:Yeah。在ноябрь 10-го上是afternoon。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~user08453 常见 United Airlines 问题的列表)
~user08453:“ Change flight”是我尝试使用to call的原因。
~user08453对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~user08453:Their call center is based in Manila, Philippines. Woman on other end was polite but ultimately futile. Situation: United charged me $** for a required seat upgrade to Economy Plus (only seat class available at time of ticket purchase) even though invoice said it would be waived. At time of check-in, Economy seats were available so I switched to one. Still no refund. Agent said she could not refund me, and said I must go to united.com instead. Now I am required to fill out online forms and provide documentation for something that was United's fault in the first place.**Their system should refund seat downgrades automatically when you check in, or an agent should be able to do it instantly while on the phone. United is a terrible airline with worthless customer service.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~user08453:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~user08453:在沟通方面,我会给他们五分之三的three。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~user08453:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~user08453:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~user08453在ноябрь 10-го, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。