United Airlines: I'm so angry. I just spent ** minutes trying to...
GetHuman用户GetHuman-393501来自ноябрь 20-го, 2017的United Airlines条客户评论
GetHuman-393501案的背景
GetHuman:GetHuman-393501-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
GetHuman-393501:Sure。在ноябрь 12-го上是morning。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-393501 常见 United Airlines 问题的列表)
GetHuman-393501:“ Account access”是我尝试使用to call的原因。
GetHuman-393501对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-393501:I'm so angry. I just spent ** minutes trying to communicate with an United Airlines service representative explaining* I booked a flight Feb ** and had to reschedule to Feb ** because of the ice storm in Atlanta last week. The rescheduled flight was $*** cheaper the original. The $*** was never credited back to my credit card. After a half hour the rep stated, "I'm sorry I cannot help you. You have to submit an application online". What! An Application!!?? As angry as I was, I went to the online location for a United Airlines refund "application". After trying several options, I found the online refund center does not have an option to accept my situation. United Airlines has THE WORST customer service. I'm going to cancel the next two flights I just booked and take another airline. Oh wait, maybe I'll lose that money too! At any rate, I'm never flying United Airlines again!
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
GetHuman-393501:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-393501:在沟通方面,我会给他们五分之三的five。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
GetHuman-393501:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
GetHuman-393501:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-393501在ноябрь 12-го, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。