United Airlines: ERIC was not helpful. I told him my situation a...
GetHuman用户GetHuman-76745来自novembre 25, 2017的United Airlines条客户评论
GetHuman-76745案的背景
GetHuman:GetHuman-76745-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
GetHuman-76745:Yes I can。在novembre 15上是middle of the night。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-76745 常见 United Airlines 问题的列表)
GetHuman-76745:“ Account access”是我尝试使用to call的原因。
GetHuman-76745对United Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-76745:ERIC was not helpful. I told him my situation and he made it seem like I was lying about my flight reservation. I could not find the flight I wanted online so when I called reservations to see if they were able to find it. I asked about waving the booking fee and he just did not want to hear it. He said he seen it on his end and that he could not waive it. I asked to talk to a supervisor and he said that I would have to talk to tech support (waited about ** minutes and still no response). Now i've booked with united many times, if I saw the flight i wanted I would've booked it myself. We went back and forth for a couple minutes and he transferred me to tech support with me even confirming yes.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
GetHuman-76745:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-76745:在沟通方面,我会给他们五分之三的two。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
GetHuman-76745:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
GetHuman-76745:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-76745在novembre 15, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。