United Airlines: The worst customer service ever. After they lo...

GetHuman用户~Frequent Flyer来自November 26, 2017的United Airlines条客户评论

~Frequent Flyer案的背景

GetHuman:~Frequent Flyer-您能告诉我们其他United Airlines个客户何时提起诉讼吗?
~Frequent Flyer:Yes。在November 24上是late at night。
GetHuman:您是否接触到United Airlines,如果可以,怎么做?
~Frequent Flyer:我使用了我在GetHuman United Airlines客户电话号码页面上找到的800-864-8331号码:United Airlines客户服务电话号码
GetHuman:这些常见的United Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frequent Flyer 常见 United Airlines 问题的列表)
~Frequent Flyer:“ Flight Inquiry”是我尝试使用to call的原因。

~Frequent Flyer对United Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的United Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frequent Flyer:The worst customer service ever. After they lost my luggage and being told * times "it's on the next flight" I was told I'd receive a voucher but I'd have to call back once my luggage was in my possession. ** hours later I get my luggage but I was on business so I called back once I was home. After a long wait I was asked to hold and the operator who doesn't speak English never returned. I simply put my phone down and waited for ** additional minutes before hanging up. I'm ***% sure that this is their strategy but at this point it's not worth my time. However they just lost a corporate account because my entire company flew with United until yesterday. Once I have time my next step is filing a formal compliant.
GetHuman:让我们量化一下您与United Airlines联系的经验。在1到5的范围内,如何轻松解决United Airlines问题?
~Frequent Flyer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frequent Flyer:在沟通方面,我会给他们五分之三的one。
GetHuman:United Airlines快速有效地解决问题的能力又如何呢?
~Frequent Flyer:为此,我要说出五分之二的five。
GetHuman:最后-对其他United Airlines客户有何建议?
~Frequent Flyer:在一天中的早些时候或深夜给他们打电话。不要忘记United Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frequent Flyer在November 24, 2017发生的United Airlines客户服务问题中得到了一些有用的反馈和措辞。

United Airlines

3.14 of 5 stars | 1183条评论

~Frequent Flyer的United Airlines评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

GetHuman收集和分发United Airlines之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与United Airlines关联。

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