Ulta Beauty: Never order online from Ulta.com! If ANYTHING g...

GetHuman用户~mrsclt47来自November 16th, 2017的Ulta Beauty条客户评论

~mrsclt47案的背景

GetHuman:~mrsclt47-您能告诉我们其他Ulta Beauty个客户何时提起诉讼吗?
~mrsclt47:Yup。在November 13th上是morning。
GetHuman:您是否接触到Ulta Beauty,如果可以,怎么做?
~mrsclt47:我使用了我在GetHuman Ulta Beauty客户电话号码页面上找到的866-983-8582号码:Ulta Beauty客户服务电话号码
GetHuman:这些常见的Ulta Beauty客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mrsclt47 常见 Ulta Beauty 问题的列表)
~mrsclt47:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~mrsclt47对Ulta Beauty客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ulta Beauty客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mrsclt47:Never order online from Ulta.com! If ANYTHING goes wrong (like the drop down defaulting back to the first option, in my case), you CAN NOT cancel*change ANYTHING! I placed an order just to get a freebee, and the drop down defaulted back to the *st option somehow. I called to change to the bag and products that i wanted and was told it was too late, the only thing i could do was to refuse it at the door. I was going to do this, but then the agent on the phone said the products in the bag were the same for both bag colors. WRONG! I accepted the order (of course), and when i opened the bag, the colors were nothing like what i had wanted. I called to complain and was given a $** gift card for my trouble. This is great except the shipping is $*! so basically they gave me $*. Yay! *I called to complain about this and just be done with it, and i was told i would be reimbursed for the shipping if i chose to use the card. I did, and am STILL going around and around with these people! They now w
GetHuman:让我们量化一下您与Ulta Beauty联系的经验。在1到5的范围内,如何轻松解决Ulta Beauty问题?
~mrsclt47:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mrsclt47:在沟通方面,我会给他们五分之三的four。
GetHuman:Ulta Beauty快速有效地解决问题的能力又如何呢?
~mrsclt47:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ulta Beauty客户有何建议?
~mrsclt47:在一天中的早些时候或深夜给他们打电话。不要忘记Ulta Beauty可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mrsclt47在November 13th, 2017发生的Ulta Beauty客户服务问题中得到了一些有用的反馈和措辞。

Ulta Beauty

2.00 of 5 stars | 59条评论

~mrsclt47的Ulta Beauty评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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