Ubisoft: It was impossible to get through to them on the...
GetHuman用户~Anonymous来自novembre 17, 2017的Ubisoft条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他Ubisoft个客户何时提起诉讼吗?
~Anonymous:Sure。在novembre 15上是morning。
GetHuman:您是否接触到Ubisoft,如果可以,怎么做?
~Anonymous:我使用了我在GetHuman Ubisoft客户电话号码页面上找到的919-460-9778号码:Ubisoft客户服务电话号码 GetHuman:这些常见的Ubisoft客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Ubisoft 问题的列表)
~Anonymous:“ Dispute a Charge”是我尝试使用to call的原因。
~Anonymous对Ubisoft客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ubisoft客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:It was impossible to get through to them on their "support" site, couldn't login, couldn't create new account. Just plain couldn't contact them 'til I found this number. I called it and listened to the canned message about their hacking incident (which told to go to the site I couldn't log into (big help, that)) then I remembered to hit * and got through to a human being in less than a minute who was very helpful and resolved my issue quickly. * thumbs up for the CSR, * thumbs down for their support site.
GetHuman:让我们量化一下您与Ubisoft联系的经验。在1到5的范围内,如何轻松解决Ubisoft问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Ubisoft快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ubisoft客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Ubisoft可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在novembre 15, 2017发生的Ubisoft客户服务问题中得到了一些有用的反馈和措辞。