US Dept. of Veterans Affairs: I was not happy that I had to wait so long just...
GetHuman用户~vet10来自November 8th, 2017的US Dept. of Veterans Affairs条客户评论
~vet10案的背景
GetHuman：~vet10-您能告诉我们其他US Dept. of Veterans Affairs个客户何时提起诉讼吗？
~vet10：Yup。在November 7th上是morning。
GetHuman：您是否接触到US Dept. of Veterans Affairs，如果可以，怎么做？
GetHuman：这些常见的US Dept. of Veterans Affairs客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~vet10 常见 US Dept. of Veterans Affairs 问题的列表）
~vet10：“ None of those really matches why I wanted to call US Dept. of Veterans Affairs that day.”是我尝试使用to call的原因。
~vet10对US Dept. of Veterans Affairs客户服务的评价
GetHuman：那么，您如何总结GetHuman的US Dept. of Veterans Affairs客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~vet10：I was not happy that I had to wait so long just to speak to a representative. However, the person whom I spoke with was courteous and answered by questions precisely and took care of what needed to be done. The phone system definitely could use an overhaul. I feel like if I have to wait over * minutes, then I am wasting my time to be honest. To be honest, i absolutely hate automated phone systems, I want to talk to a human being, and those stupid messages that tell you to go to www.va.gov make me want to kick someone's *** because its just another attempt to direct you away from getting to speak with a human being on the phone. The website is informative, but in my previous experiences, it is usually useless when something technical needs to be done. That is all*****.
GetHuman：让我们量化一下您与US Dept. of Veterans Affairs联系的经验。在1到5的范围内，如何轻松解决US Dept. of Veterans Affairs问题？
~vet10：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~vet10：在沟通方面，我会给他们五分之三的four。
GetHuman：US Dept. of Veterans Affairs快速有效地解决问题的能力又如何呢？
~vet10：为此，我要说出五分之二的one。
GetHuman：最后-对其他US Dept. of Veterans Affairs客户有何建议？
~vet10：在一天中的早些时候或深夜给他们打电话。不要忘记US Dept. of Veterans Affairs可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~vet10在November 7th, 2017发生的US Dept. of Veterans Affairs客户服务问题中得到了一些有用的反馈和措辞。