US Dept. of Veterans Affairs: I was not happy that I had to wait so long just...

GetHuman用户~vet10来自novembre 8º, 2017的US Dept. of Veterans Affairs条客户评论

~vet10案的背景

GetHuman:~vet10-您能告诉我们其他US Dept. of Veterans Affairs个客户何时提起诉讼吗?
~vet10:Yup。在novembre 7º上是morning。
GetHuman:您是否接触到US Dept. of Veterans Affairs,如果可以,怎么做?
~vet10:我使用了我在GetHuman US Dept. of Veterans Affairs客户电话号码页面上找到的800-698-2411号码:US Dept. of Veterans Affairs客户服务电话号码
GetHuman:这些常见的US Dept. of Veterans Affairs客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~vet10 常见 US Dept. of Veterans Affairs 问题的列表)
~vet10:“ None of those really matches why I wanted to call US Dept. of Veterans Affairs that day.”是我尝试使用to call的原因。

~vet10对US Dept. of Veterans Affairs客户服务的评价

GetHuman:那么,您如何总结GetHuman的US Dept. of Veterans Affairs客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~vet10:I was not happy that I had to wait so long just to speak to a representative. However, the person whom I spoke with was courteous and answered by questions precisely and took care of what needed to be done. The phone system definitely could use an overhaul. I feel like if I have to wait over * minutes, then I am wasting my time to be honest. To be honest, i absolutely hate automated phone systems, I want to talk to a human being, and those stupid messages that tell you to go to www.va.gov make me want to kick someone's *** because its just another attempt to direct you away from getting to speak with a human being on the phone. The website is informative, but in my previous experiences, it is usually useless when something technical needs to be done. That is all*****.
GetHuman:让我们量化一下您与US Dept. of Veterans Affairs联系的经验。在1到5的范围内,如何轻松解决US Dept. of Veterans Affairs问题?
~vet10:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~vet10:在沟通方面,我会给他们五分之三的four。
GetHuman:US Dept. of Veterans Affairs快速有效地解决问题的能力又如何呢?
~vet10:为此,我要说出五分之二的one。
GetHuman:最后-对其他US Dept. of Veterans Affairs客户有何建议?
~vet10:在一天中的早些时候或深夜给他们打电话。不要忘记US Dept. of Veterans Affairs可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~vet10在novembre 7º, 2017发生的US Dept. of Veterans Affairs客户服务问题中得到了一些有用的反馈和措辞。

US Dept. of Veterans Affairs

1.73 of 5 stars | 68条评论

~vet10的US Dept. of Veterans Affairs评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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