Travelocity: They cancelled my ticket without informing me i...
GetHuman用户~liliaroo来自November 15., 2017的Travelocity条客户评论
~liliaroo案的背景
GetHuman：~liliaroo-您能告诉我们其他Travelocity个客户何时提起诉讼吗？
~liliaroo：Yes I can。在November 12.上是middle of the night。
GetHuman：您是否接触到Travelocity，如果可以，怎么做？
GetHuman：这些常见的Travelocity客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~liliaroo 常见 Travelocity 问题的列表）
~liliaroo：“ Refund a Charge”是我尝试使用to call的原因。
~liliaroo对Travelocity客户服务的评价
GetHuman：那么，您如何总结GetHuman的Travelocity客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~liliaroo：They cancelled my ticket without informing me in advance, I only got an email after the fact. I tried calling back three times, and each time, they forwarded my call between departments and told me they were not able to validate my payment information. So I called with my credit card company on a three way call, but they still could not explain why my ticket was cancelled, nor were they willing to book another ticket. I took my business to expedia, where I had no issues. I later realized they charged a **.** cancellation fee on my card, even though I did not ask for the ticket to be cancelled. I have never seen such horrible service in my life.
GetHuman：让我们量化一下您与Travelocity联系的经验。在1到5的范围内，如何轻松解决Travelocity问题？
~liliaroo：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~liliaroo：在沟通方面，我会给他们五分之三的four。
GetHuman：Travelocity快速有效地解决问题的能力又如何呢？
~liliaroo：为此，我要说出五分之二的one。
GetHuman：最后-对其他Travelocity客户有何建议？
~liliaroo：在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~liliaroo在November 12., 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。