Travelocity: Reserved * car seats for my children for the re...
GetHuman用户~midland1来自नवंबर २७, २०१७的Travelocity条客户评论
~midland1案的背景
GetHuman:~midland1-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~midland1:Yes I can。在नवंबर २१上是morning。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~midland1 常见 Travelocity 问题的列表)
~midland1:“ Refund a Charge”是我尝试使用to call的原因。
~midland1对Travelocity客户服务的评价
GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~midland1:Reserved * car seats for my children for the rental car booked through travelocity. Called the rental company to confirm the reservations and they did not have the car seats reserved. They said to call travelocity. I have been on the phone for over an hour and still have not settled the issue. The first girl kept putting me on hold for ** mins at a time and coming back and just repeating my information to me. It took ** mins to get a supervisor on the phone who told me I probably just called the wrong number for the car rental. I told her they had our reservation and all of our info. After * mins she finally agreed to call the car rental place. I have been on hold for ** mins waiting on her to come back to the phone (update:before I finished typing, the phone call cut off at * hr * mins). I will never ever ever book through travelocity again and am very close to canceling the entire reservation and booking through someone else.
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~midland1:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~midland1:在沟通方面,我会给他们五分之三的one。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~midland1:为此,我要说出五分之二的one。
GetHuman:最后-对其他Travelocity客户有何建议?
~midland1:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~midland1在नवंबर २१, २०१७发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。