Travelocity: I booked airline tickets then airline and Trave...
GetHuman用户~Business traveler 来自ноябрь 28-го, 2017的Travelocity条客户评论
~Business traveler 案的背景
GetHuman:~Business traveler -您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~Business traveler :Sure。在ноябрь 21-го上是morning。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Business traveler 常见 Travelocity 问题的列表)
~Business traveler :“ Make a Booking”是我尝试使用to call的原因。
~Business traveler 对Travelocity客户服务的评价
GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Business traveler :I booked airline tickets then airline and Travelocity were not able to locate booking or itinerary. I had to rebook at over $****. Then they found the original one and I have not been refunded. The promo code did not work so they gave me one night free hotel at the airport. The hotel not at the airport I waited * hours for a shuttle and the hotel was filthy and disgusting. The pillows were worn out, threadbare and stained. We walked to other hotels with our luggage until we found another hotel !! I called * times and got disconnected each time and I still have not gotten a call from a supervisor.
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~Business traveler :为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Business traveler :在沟通方面,我会给他们五分之三的four。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~Business traveler :为此,我要说出五分之二的three。
GetHuman:最后-对其他Travelocity客户有何建议?
~Business traveler :在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Business traveler 在ноябрь 21-го, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。