Toshiba: Took * tries to get someone to not resolve my s...
GetHuman用户~Brent来自November 8th, 2017的Toshiba条客户评论
~Brent案的背景
GetHuman：~Brent-您能告诉我们其他Toshiba个客户何时提起诉讼吗？
~Brent：Sure。在November 3rd上是middle of the night。
GetHuman：您是否接触到Toshiba，如果可以，怎么做？
GetHuman：这些常见的Toshiba客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Brent 常见 Toshiba 问题的列表）
~Brent：“ Account Access”是我尝试使用to call的原因。
~Brent对Toshiba客户服务的评价
GetHuman：那么，您如何总结GetHuman的Toshiba客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Brent：Took * tries to get someone to not resolve my shipping problem. I was put on hold * times and was disconnected each time, all of them took my phone number but never called back. A supervisor was unwilling to refund my money after waiting ** business days for my shipment, promised to investigate and follow up but never did. I would up buying a new laptop after waiting * weeks and still not receiving my recovery discs, the old laptop was about * months old when the hard drive failed. It seems nobody at Toshiba is willing to help with any issue, I asked for a refund or to have the item shipped overnight and they refused to do either, they were only willing to ship a new item in the normal fashion (multilple shipping companies).
GetHuman：让我们量化一下您与Toshiba联系的经验。在1到5的范围内，如何轻松解决Toshiba问题？
~Brent：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Brent：在沟通方面，我会给他们五分之三的three。
GetHuman：Toshiba快速有效地解决问题的能力又如何呢？
~Brent：为此，我要说出五分之二的two。
GetHuman：最后-对其他Toshiba客户有何建议？
~Brent：在一天中的早些时候或深夜给他们打电话。不要忘记Toshiba可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Brent在November 3rd, 2017发生的Toshiba客户服务问题中得到了一些有用的反馈和措辞。