Toshiba: My mother bought me a BRAND new laptop in Decem...
GetHuman用户~Amanda来自November 24., 2017的Toshiba条客户评论
~Amanda案的背景
GetHuman:~Amanda-您能告诉我们其他Toshiba个客户何时提起诉讼吗?
~Amanda:Yes。在November 17.上是morning。
GetHuman:您是否接触到Toshiba,如果可以,怎么做?
GetHuman:这些常见的Toshiba客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Amanda 常见 Toshiba 问题的列表)
~Amanda:“ Where to buy”是我尝试使用to call的原因。
~Amanda对Toshiba客户服务的评价
GetHuman:那么,您如何总结GetHuman的Toshiba客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Amanda:My mother bought me a BRAND new laptop in December ****. It is now October **** and my computer is still under the * year manufactures warranty. The screen on my laptop suddenly stopped working and it is clearly a hardware issue on Toshiba's part. After countless phone calls too the companies call centers, wasting hours on the phone trying to talk to someone who is halfway around the world, I did not appreciate being called a liar* being told that it was MY fault that the computer was in the condition it's in.**After having a certified tech look at my computer, HE came to the conclusion that it was also a hardware issue. I paid the company $** for safe shipping and handling to finally get it fixed, and it was disapproved, and sent back to me in even worse shape than when I sent it out.**Toshiba, you are a fraudulent company and I am sorry for myself and anyone who puts their trust into your product. The way you treat your customers is absolutely disturbing, and unacceptable. I am plann
GetHuman:让我们量化一下您与Toshiba联系的经验。在1到5的范围内,如何轻松解决Toshiba问题?
~Amanda:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Amanda:在沟通方面,我会给他们五分之三的three。
GetHuman:Toshiba快速有效地解决问题的能力又如何呢?
~Amanda:为此,我要说出五分之二的four。
GetHuman:最后-对其他Toshiba客户有何建议?
~Amanda:在一天中的早些时候或深夜给他们打电话。不要忘记Toshiba可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Amanda在November 17., 2017发生的Toshiba客户服务问题中得到了一些有用的反馈和措辞。