I bought a new toshiba laptop about *and a half...

GetHuman用户~ajeannebear来自novembre 6, 2017的Toshiba条客户评论

~ajeannebear案的背景

GetHuman:~ajeannebear-您能告诉我们其他Toshiba个客户何时提起诉讼吗?
~ajeannebear:Yup。在novembre 2上是afternoon。
GetHuman:您是否接触到Toshiba,如果可以,怎么做?
~ajeannebear:我使用了我在GetHuman Toshiba客户电话号码页面上找到的800-457-7777号码:Toshiba客户服务电话号码
GetHuman:这些常见的Toshiba客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ajeannebear 常见 Toshiba 问题的列表)
~ajeannebear:“ Technical Support”是我尝试使用to call的原因。

~ajeannebear对Toshiba客户服务的评价

GetHuman:那么,您如何总结GetHuman的Toshiba客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ajeannebear:I bought a new toshiba laptop about *and a half years back. had it for less than a year and the modem quit working on it. everything else worked fine. so brought it back to Best Buy because I paid ***. for the replacement warranty. they said since it was less than a year I would have to send it to Toshiba to be repaired. called them and then sent it in. then they had it a long time. so when ever called them they said it was almost ready. but never heard back . so after many calls they then told me wasn't anything wrong with it. next call and they said wanted $*** to fix it. said it had been wet at sometime or another. I know it had not been. so I finally got it back , unrepairable. everything still worked except the modem for WIFI. so when I got it back, I let my brother have it and he was able to fix it. won't buy from Best buy or Toshiba now.
GetHuman:让我们量化一下您与Toshiba联系的经验。在1到5的范围内,如何轻松解决Toshiba问题?
~ajeannebear:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ajeannebear:在沟通方面,我会给他们五分之三的one。
GetHuman:Toshiba快速有效地解决问题的能力又如何呢?
~ajeannebear:为此,我要说出五分之二的one。
GetHuman:最后-对其他Toshiba客户有何建议?
~ajeannebear:在一天中的早些时候或深夜给他们打电话。不要忘记Toshiba可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ajeannebear在novembre 2, 2017发生的Toshiba客户服务问题中得到了一些有用的反馈和措辞。

Toshiba

2.43 of 5 stars | 88条评论

~ajeannebear的Toshiba评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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