Time Warner has given me and my family the wors...
GetHuman用户~stephon972来自November 4th, 2017的Time Warner条客户评论
~stephon972案的背景
GetHuman:~stephon972-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~stephon972:Yes。在November 1st上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~stephon972 常见 Time Warner 问题的列表)
~stephon972:“ Account Access”是我尝试使用to call的原因。
~stephon972对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~stephon972:Time Warner has given me and my family the worst service we have ever had when it comes to internet and phone service. First and formost we have had the service almsot a year and thankfully we switched back to att today. the service worked fine for about * months of the year and after that i had to repeatedly call customer support because of slow speeds, tech, after tech, after tech came out to my house within the upcoming months the speed got so bad that they decided to upgrade my service to a *.*mbps connection because of all the problems we where having. I will never get twc ever again there customer support is full of people who dont speak english. and its pathetic when my family cant even use the house phone for what it is used for to call someone. If you try and make a call it constantly gets dropped. In total during the course of * months twc has sent over ** techs to my house not including the ones i did not count and they all said the same thing "we have done all we can do"
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~stephon972:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~stephon972:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~stephon972:为此,我要说出五分之二的two。
GetHuman:最后-对其他Time Warner客户有何建议?
~stephon972:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~stephon972在November 1st, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。