Time Warner: Was with ATT Uverse for a year prior to switchi...
GetHuman用户~Hunter818来自novembre 28, 2017的Time Warner条客户评论
~Hunter818案的背景
GetHuman:~Hunter818-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Hunter818:Sure。在novembre 20上是evening。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Hunter818 常见 Time Warner 问题的列表)
~Hunter818:“ Technical support”是我尝试使用to call的原因。
~Hunter818对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Hunter818:Was with ATT Uverse for a year prior to switching TWC. Many (***) calls experienced and on average the calls were mediocre. A couple good ones for sure. **I'm surprised to report that my experiences with TWC have been great. I always wish I could say otherwise. ** days into service install my DVR still records random shows that are not listed in my schedule. Rebooted booted and trouble shot the box twice. On this phone call (*rd call) they gave me a one month credit for service and shipped out a new box no questions asked. Call was done in ** minutes tops including hold time. The girl was very nice, sounded like she was in another country and her English and phone manners exceeded many an American CSR I've spoken with.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Hunter818:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Hunter818:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Hunter818:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~Hunter818:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Hunter818在novembre 20, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。