Time Warner: Oh dear gosh.save yourself a huge headache. I h...
GetHuman用户~tvbug来自novembre 27, 2017的Time Warner条客户评论
~tvbug案的背景
GetHuman:~tvbug-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~tvbug:Yeah。在novembre 23上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tvbug 常见 Time Warner 问题的列表)
~tvbug:“ Account Access”是我尝试使用to call的原因。
~tvbug对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tvbug:Oh dear gosh.save yourself a huge headache. I have tried to order a dvr. *st one came broken then ordered again. Chkd on it and the rep said no order...tried again on ******** said would have it in a few days and it never showed. Called again rep said it will be there today on the **th and promised a call at * pm..guess what no call no dvr. Now the **th . nothing. Called and passed over to customer service. Not only this but the tv goes blank and says WAIT for several mins... also when going to search for a show or movie it says TRY AGAIN LATER..sometimes mins. Sometimes hours. . Save yourself the headache. The few dollars you save for not using a bigger company is not worth the hassle and frustration. RUN is my best advice. Now I know why there was no contract....no one in there right mind would do so and they must no that or they would have one .
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~tvbug:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tvbug:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~tvbug:为此,我要说出五分之二的two。
GetHuman:最后-对其他Time Warner客户有何建议?
~tvbug:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tvbug在novembre 23, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。