Time Warner: Every month price goes up... call in to discuss...
GetHuman用户~In Maine来自novembre 26, 2017的Time Warner条客户评论
~In Maine案的背景
GetHuman:~In Maine-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~In Maine:Yes。在novembre 17上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~In Maine 常见 Time Warner 问题的列表)
~In Maine:“ Lower my bill”是我尝试使用to call的原因。
~In Maine对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~In Maine:Every month price goes up... call in to discuss issue and i am transferred around to * different "departments" only to end up with them acknowledging that had incorrectly charged my account and were giving me a credit... this happened * separate times... each time I was simply credited the mistaken charges and not once did they acknowledge any wrongdoing... saying only that they needed to investigate. Now they have finally done the right thing and gave me a temporary upgrade and I was excited. Only to find that the new router*modem was a dud and was worse than my original set up...this kind of thing should be investigated. I feel completely taken advantage of and plan to contact BBB if the issue is not resolved tomorrow when the tech comes out to figure out the issue. Taking advantage of customers is how business is done down there and they don't care about how problems come up.... all i can say is CHECK YOUR BILLS because numerous times have the overcharged and incorrectly charged...
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~In Maine:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~In Maine:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~In Maine:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~In Maine:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~In Maine在novembre 17, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。