TaxAct: It wasn't the reps fault, but I called because...
GetHuman用户~cfh1985来自November 14th, 2017的TaxAct条客户评论
~cfh1985案的背景
GetHuman：~cfh1985-您能告诉我们其他TaxAct个客户何时提起诉讼吗？
~cfh1985：Yup。在November 5th上是afternoon。
GetHuman：您是否接触到TaxAct，如果可以，怎么做？
~cfh1985：我使用了我在GetHuman TaxAct客户电话号码页面上找到的319-373-3600号码：TaxAct客户服务电话号码 GetHuman：这些常见的TaxAct客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~cfh1985 常见 TaxAct 问题的列表）
~cfh1985：“ Ask For Tax Help”是我尝试使用to call的原因。
~cfh1985对TaxAct客户服务的评价
GetHuman：那么，您如何总结GetHuman的TaxAct客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~cfh1985：It wasn't the reps fault, but I called because I was angry that they could not tell me when my State tax return would be sent to the State from them. My State is accepting returns before the Feds **** date and they have not sent it...they could not tell me when it would be filed, mind you I have pushed the button prior years to only file State first. When I called my State tax line, they said they felt they were holding it up. The rep could not give me an answer...I have now filed on my State's website & am asking for my $$$ back!!!*I have used Tax Act for years & never had a problem until now!!!
GetHuman：让我们量化一下您与TaxAct联系的经验。在1到5的范围内，如何轻松解决TaxAct问题？
~cfh1985：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~cfh1985：在沟通方面，我会给他们五分之三的five。
GetHuman：TaxAct快速有效地解决问题的能力又如何呢？
~cfh1985：为此，我要说出五分之二的four。
GetHuman：最后-对其他TaxAct客户有何建议？
~cfh1985：在一天中的早些时候或深夜给他们打电话。不要忘记TaxAct可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~cfh1985在November 5th, 2017发生的TaxAct客户服务问题中得到了一些有用的反馈和措辞。