TaxAct: It wasn't the reps fault, but I called because...
GetHuman用户~cfh1985来自نوفمبر ١٤، ٢٠١٧的TaxAct条客户评论
~cfh1985案的背景
GetHuman:~cfh1985-您能告诉我们其他TaxAct个客户何时提起诉讼吗?
~cfh1985:Yup。在نوفمبر ٥上是afternoon。
GetHuman:您是否接触到TaxAct,如果可以,怎么做?
~cfh1985:我使用了我在GetHuman TaxAct客户电话号码页面上找到的319-373-3600号码:TaxAct客户服务电话号码 GetHuman:这些常见的TaxAct客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cfh1985 常见 TaxAct 问题的列表)
~cfh1985:“ Ask For Tax Help”是我尝试使用to call的原因。
~cfh1985对TaxAct客户服务的评价
GetHuman:那么,您如何总结GetHuman的TaxAct客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cfh1985:It wasn't the reps fault, but I called because I was angry that they could not tell me when my State tax return would be sent to the State from them. My State is accepting returns before the Feds **** date and they have not sent it...they could not tell me when it would be filed, mind you I have pushed the button prior years to only file State first. When I called my State tax line, they said they felt they were holding it up. The rep could not give me an answer...I have now filed on my State's website & am asking for my $$$ back!!!*I have used Tax Act for years & never had a problem until now!!!
GetHuman:让我们量化一下您与TaxAct联系的经验。在1到5的范围内,如何轻松解决TaxAct问题?
~cfh1985:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cfh1985:在沟通方面,我会给他们五分之三的five。
GetHuman:TaxAct快速有效地解决问题的能力又如何呢?
~cfh1985:为此,我要说出五分之二的four。
GetHuman:最后-对其他TaxAct客户有何建议?
~cfh1985:在一天中的早些时候或深夜给他们打电话。不要忘记TaxAct可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cfh1985在نوفمبر ٥، ٢٠١٧发生的TaxAct客户服务问题中得到了一些有用的反馈和措辞。