Target: This is for the time wasted with the level-* CS...

GetHuman用户~Me来自November 20th, 2017的Target条客户评论

~Me案的背景

GetHuman:~Me-您能告诉我们其他Target个客户何时提起诉讼吗?
~Me:Yup。在November 16th上是late at night。
GetHuman:您是否接触到Target,如果可以,怎么做?
~Me:我使用了我在GetHuman Target客户电话号码页面上找到的800-440-0680号码:Target客户服务电话号码
GetHuman:这些常见的Target客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Me 常见 Target 问题的列表)
~Me:“ Change order”是我尝试使用to call的原因。

~Me对Target客户服务的评价

GetHuman:那么,您如何总结GetHuman的Target客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Me:This is for the time wasted with the level-* CSR. While her grasp of basic English may have been adequate for reading a script and looking up an order, she was unable to do anything in deviation from her scripts. In addition, when my issue turned out to be one that was not on her scripts, I was told to simply "ignore the notification emails". When I asked to speak to a supervisor, she tried to tell me that the supervisor would say exactly the same thing she did. In addition, she argued with me about transferring me. I finally kept repeating "Are you refusing to escalate this call?" over and over until she escalated. Five minutes with a supervisor (who was also obviously a native speaker of English), and the matter was cleared up.
GetHuman:让我们量化一下您与Target联系的经验。在1到5的范围内,如何轻松解决Target问题?
~Me:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Me:在沟通方面,我会给他们五分之三的one。
GetHuman:Target快速有效地解决问题的能力又如何呢?
~Me:为此,我要说出五分之二的one。
GetHuman:最后-对其他Target客户有何建议?
~Me:在一天中的早些时候或深夜给他们打电话。不要忘记Target可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Me在November 16th, 2017发生的Target客户服务问题中得到了一些有用的反馈和措辞。

Target

1.87 of 5 stars | 222条评论

~Me的Target评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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