TJ Maxx: Westchester (Los Angeles), CA store* Assistant...
GetHuman用户~DJ PDR来自November 5., 2017的TJ Maxx条客户评论
~DJ PDR案的背景
GetHuman：~DJ PDR-您能告诉我们其他TJ Maxx个客户何时提起诉讼吗？
~DJ PDR：Yes I can。在Oktober 28.上是morning。
GetHuman：您是否接触到TJ Maxx，如果可以，怎么做？
GetHuman：这些常见的TJ Maxx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DJ PDR 常见 TJ Maxx 问题的列表）
~DJ PDR：“ Cancel order”是我尝试使用to call的原因。
~DJ PDR对TJ Maxx客户服务的评价
GetHuman：那么，您如何总结GetHuman的TJ Maxx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DJ PDR：Westchester (Los Angeles), CA store* Assistant Manager Tasha Wells - on * different occasions, Ms. Wells was extremely rude to me. On *******, when I was returning a damaged & unused luggage, she insisted "No, we would've never sold a damaged item. It looks like you used it and broke it" and refused to accept the return. She flat out accused the customer of lying. I escalated the situation to District Manager & the new store manager Jessie who apologized for her behavior. During my encounter with Ms. Wells, I had a cashier also apologize for her rudeness--"I'm sorry I can't take it back without Tasha's approval, but I believe you. I know you didn't use it or break it." I've also observed how Ms. Wells bullies her staff and tries to manage them through fear* it's not a healthy work environment.
GetHuman：让我们量化一下您与TJ Maxx联系的经验。在1到5的范围内，如何轻松解决TJ Maxx问题？
~DJ PDR：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DJ PDR：在沟通方面，我会给他们五分之三的one。
GetHuman：TJ Maxx快速有效地解决问题的能力又如何呢？
~DJ PDR：为此，我要说出五分之二的four。
GetHuman：最后-对其他TJ Maxx客户有何建议？
~DJ PDR：在一天中的早些时候或深夜给他们打电话。不要忘记TJ Maxx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DJ PDR在Oktober 28., 2017发生的TJ Maxx客户服务问题中得到了一些有用的反馈和措辞。