TJ Maxx: I called ***-***-**** to request a change from...
GetHuman用户~Captiva来自نوفمبر ١٣، ٢٠١٧的TJ Maxx条客户评论
~Captiva案的背景
GetHuman：~Captiva-您能告诉我们其他TJ Maxx个客户何时提起诉讼吗？
~Captiva：Yup。在نوفمبر ٤上是afternoon。
GetHuman：您是否接触到TJ Maxx，如果可以，怎么做？
GetHuman：这些常见的TJ Maxx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Captiva 常见 TJ Maxx 问题的列表）
~Captiva：“ Track order”是我尝试使用to call的原因。
~Captiva对TJ Maxx客户服务的评价
GetHuman：那么，您如何总结GetHuman的TJ Maxx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Captiva：I called ***-***-**** to request a change from a regular store card to a Mastercard so that all of my purchases count towards earning store points. The man that answered the phone was incompetent. Not sure he spoke English fluently. I asked about the Mastercard and he told me that I needed to apply at the store. I told him that I had asked at the store more than once and was told I had to call the customer service number on my card to have it changed. I was supposed to take a customer survey but he hung up on me so I couldn't take it. Very frustrated customer indeed! Why do companies make it so hard to do business with them? Especially having customer service representatives that mumble and speak inferior English.
GetHuman：让我们量化一下您与TJ Maxx联系的经验。在1到5的范围内，如何轻松解决TJ Maxx问题？
~Captiva：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Captiva：在沟通方面，我会给他们五分之三的one。
GetHuman：TJ Maxx快速有效地解决问题的能力又如何呢？
~Captiva：为此，我要说出五分之二的four。
GetHuman：最后-对其他TJ Maxx客户有何建议？
~Captiva：在一天中的早些时候或深夜给他们打电话。不要忘记TJ Maxx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Captiva在نوفمبر ٤، ٢٠١٧发生的TJ Maxx客户服务问题中得到了一些有用的反馈和措辞。