T-Mobile: I simply called to ask why my text message abou...
GetHuman用户~Fed Up来自November 20, 2017的T-Mobile条客户评论
~Fed Up案的背景
GetHuman：~Fed Up-您能告诉我们其他T-Mobile个客户何时提起诉讼吗？
~Fed Up：Yes。在November 11上是middle of the night。
GetHuman：您是否接触到T-Mobile，如果可以，怎么做？
GetHuman：这些常见的T-Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Fed Up 常见 T-Mobile 问题的列表）
~Fed Up：“ Change plan”是我尝试使用to call的原因。
~Fed Up对T-Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的T-Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Fed Up：I simply called to ask why my text message about when my bill was due was different than the date on the website. The customer service rep I spoke with couldn't answer my question, got an attitude with me and then proceeded to speak over me. Shortly after, I received a text from a mystery * digit and it had the same answer the rep gave me and had a religious remark in the end of the text!!! I called human resources and explained what had just happened and she said she was making a note of my complaint and was going to get it to the right people who can help and to expect a call within ** hours. I never received a call so I called back ** hours later and went thru the same process with another voice on the phone claiming they were making a note of it and would get it to the right people who can help!!! Then the same evening I checked my emails and in my spam was an email from a Lacy Astrella. I checked the box next to it, went to the "more" tab and hit "filter messages like these". When
GetHuman：让我们量化一下您与T-Mobile联系的经验。在1到5的范围内，如何轻松解决T-Mobile问题？
~Fed Up：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Fed Up：在沟通方面，我会给他们五分之三的two。
GetHuman：T-Mobile快速有效地解决问题的能力又如何呢？
~Fed Up：为此，我要说出五分之二的one。
GetHuman：最后-对其他T-Mobile客户有何建议？
~Fed Up：在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Fed Up在November 11, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。