T-Mobile: I was an incredibly loyal TMobile customer for...
GetHuman用户~kk来自November 24th, 2017的T-Mobile条客户评论
~kk案的背景
GetHuman:~kk-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~kk:Yes I can。在November 21st上是morning。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kk 常见 T-Mobile 问题的列表)
~kk:“ Payment Arrangement”是我尝试使用to call的原因。
~kk对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kk:I was an incredibly loyal TMobile customer for ** years. They treated me like **** the entire time, should've left them years ago. No respect or appreciation for long term customer who always paid on time via easy pay. Terribly rude, lying customer service personnel who tell you what you want to hear but have no intention of actually backing up what they say. Ridiculously overpriced. Paid $** per month for nothing but unlimited text and talk. No data. Terrible coverage. Dropped calls constantly. At a recent out of state trip, had no service. They overcharged me on a near monthly basis, bogus $* charges for bogus reasons that made no sense whatsoever, that they refused to remove, even after calling several times. They'd promise to remove false charges, but never would. My bill was the same month after month. Everyone I know with another service provider paying less per month - got better service, coverage & customer support than I did. TMobile only cares about getting new
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~kk:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kk:在沟通方面,我会给他们五分之三的two。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~kk:为此,我要说出五分之二的three。
GetHuman:最后-对其他T-Mobile客户有何建议?
~kk:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kk在November 21st, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。