T-Mobile: Have been a tmobile customer for ** years. Mai...
GetHuman用户GetHuman-smithby来自November 29, 2017的T-Mobile条客户评论
GetHuman-smithby案的背景
GetHuman：GetHuman-smithby-您能告诉我们其他T-Mobile个客户何时提起诉讼吗？
GetHuman-smithby：Yes I can。在November 19上是afternoon。
GetHuman：您是否接触到T-Mobile，如果可以，怎么做？
GetHuman-smithby：我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码：T-Mobile客户服务电话号码 GetHuman：这些常见的T-Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-smithby 常见 T-Mobile 问题的列表）
GetHuman-smithby：“ Payment Arrangement”是我尝试使用to call的原因。
GetHuman-smithby对T-Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的T-Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-smithby：Have been a tmobile customer for ** years. Mailed bill (**.**) *days ago. NEVER MISSED A PAYMENT IN ** YEARS! I was shopping for a new phone and thought I would look at upgrades. I can't even VIEW UPGRADES because my **.** payment has not posted. How abolutely CHILDISH! I can't even windowshop because thwy say I'm * days late! How about posting my payment!!! If you don't want to sell me a phone ok but I can't even view them!!!!!!!!! So sad. I'm ** and feel like my mom is making me sit in the corner. Grow tMobile. Look at my ** yr payment record. Thank God for Amazon and Ebay. I won't be buying a phone from you guys. I don't mind rules and policies but this is absolutley absurd and very childish. I don't have time to keep signing on to see If I am allowed to look at pictures of phones yet. Why make life hard for customers? My wife left this year...after ** yrs. and went to Verizon. Maybe I should too. Stupid way to punish ** year loyality. Grow up. And post my payment event though I want be buying my next phone from you.
GetHuman：让我们量化一下您与T-Mobile联系的经验。在1到5的范围内，如何轻松解决T-Mobile问题？
GetHuman-smithby：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-smithby：在沟通方面，我会给他们五分之三的three。
GetHuman：T-Mobile快速有效地解决问题的能力又如何呢？
GetHuman-smithby：为此，我要说出五分之二的two。
GetHuman：最后-对其他T-Mobile客户有何建议？
GetHuman-smithby：在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-smithby在November 19, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。