T-Mobile: Got disconnected after payment process on new a...
GetHuman用户GetHuman-431514来自novembre 18, 2017的T-Mobile条客户评论
GetHuman-431514案的背景
GetHuman:GetHuman-431514-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
GetHuman-431514:Yes。在novembre 9上是evening。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman-431514:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码 GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-431514 常见 T-Mobile 问题的列表)
GetHuman-431514:“ Technical support”是我尝试使用to call的原因。
GetHuman-431514对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-431514:Got disconnected after payment process on new acct. was told to hold* I had to call back and go thru the entire process, including hold time, from transfer to transfer. Kind of disorganized for a big company. I am trying the pre-paid service first to see how the service is before committing to service contract, so far the service is terrible. Took an hour from transfer to transfer having to go thru on*hold process each time I was transferred. And, I was as never told when the account would be active. Had to keep calling back. Totally ridiculous to have to speak to so many people. Such disorganization.
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
GetHuman-431514:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-431514:在沟通方面,我会给他们五分之三的three。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
GetHuman-431514:为此,我要说出五分之二的four。
GetHuman:最后-对其他T-Mobile客户有何建议?
GetHuman-431514:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-431514在novembre 9, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。