SquareTrade: Horrible experience. Called and was told if my...
GetHuman用户~Galaxy S4 Review来自November 26th, 2017的SquareTrade条客户评论
~Galaxy S4 Review案的背景
GetHuman：~Galaxy S4 Review-您能告诉我们其他SquareTrade个客户何时提起诉讼吗？
~Galaxy S4 Review：Sure。在November 23rd上是evening。
GetHuman：您是否接触到SquareTrade，如果可以，怎么做？
GetHuman：这些常见的SquareTrade客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Galaxy S4 Review 常见 SquareTrade 问题的列表）
~Galaxy S4 Review：“ Make a claim”是我尝试使用to call的原因。
~Galaxy S4 Review对SquareTrade客户服务的评价
GetHuman：那么，您如何总结GetHuman的SquareTrade客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Galaxy S4 Review：Horrible experience. Called and was told if my phone is mailed in, repair would happen on the next day and mail the phone out a day after it. *. Mailed phone on thursday morning*. Monday still have no email from Squaretrade confirming receipt.*. I called on Tuesday and was told phone just received Monday. FedEx tracking showed phone was received on Friday morning. Then Squaretrade said parts are ordered in. So even they promised a next day repair, due to my "special" circumstance, parts have to be ordered. Phone will be repaired by Friday.*. Wednesday received email said phone can't be fixed and I will be refund.*. Then on thursdday when I called to confirm the mailing address, I was told system made a mistake and i will be refund a less amount.*. Now is Saturday and I still have nothing back.*Terrible experience!
GetHuman：让我们量化一下您与SquareTrade联系的经验。在1到5的范围内，如何轻松解决SquareTrade问题？
~Galaxy S4 Review：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Galaxy S4 Review：在沟通方面，我会给他们五分之三的five。
GetHuman：SquareTrade快速有效地解决问题的能力又如何呢？
~Galaxy S4 Review：为此，我要说出五分之二的five。
GetHuman：最后-对其他SquareTrade客户有何建议？
~Galaxy S4 Review：在一天中的早些时候或深夜给他们打电话。不要忘记SquareTrade可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Galaxy S4 Review在November 23rd, 2017发生的SquareTrade客户服务问题中得到了一些有用的反馈和措辞。