Sprint: Ive had an issue with my phone since the day I...

GetHuman用户~catherine mcdow来自नवंबर २०, २०१७的Sprint条客户评论

~catherine mcdow案的背景

GetHuman:~catherine mcdow-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~catherine mcdow:Yes I can。在नवंबर १७上是evening。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~catherine mcdow:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~catherine mcdow 常见 Sprint 问题的列表)
~catherine mcdow:“ Complaint”是我尝试使用to call的原因。

~catherine mcdow对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~catherine mcdow:Ive had an issue with my phone since the day I bought it. I got the mega because I love big phones that way I can enjoy watching tv and my * yr old can play games on it. It was by far the worst phone I ever bought. I bought it at full price which wasnt cheap. The Internet would not stat connected at all! Every few seconds it would jump off and search. I was so upset. I took it to the tech and they couldnt fix it and wouldnt exchange it. After calling the **** ** times and them trying to fix the issue they finally sent me a refurbished phone. I had the same issue again! Again I took it to the tech and again they couldnt fix and again I called literally ** to ** times and finally they sent me another refurbished phone after I was promised a new phone. Well I went thru this a third time. Today I called the **** about the issue and I had the pleasure of talking to the best sprint rep I've ever spoken to. She was sympathetic and upset that I had to go through getting * refurbished phones se
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~catherine mcdow:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~catherine mcdow:在沟通方面,我会给他们五分之三的three。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~catherine mcdow:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint客户有何建议?
~catherine mcdow:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~catherine mcdow在नवंबर १७, २०१७发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~catherine mcdow的Sprint评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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