Southwest Airlines: Busy, Busy, Busy!! No matter what time I called...
GetHuman用户~CJ Hoff来自November 22., 2017的Southwest Airlines条客户评论
~CJ Hoff案的背景
GetHuman:~CJ Hoff-您能告诉我们其他Southwest Airlines个客户何时提起诉讼吗?
~CJ Hoff:Sure。在November 13.上是evening。
GetHuman:您是否接触到Southwest Airlines,如果可以,怎么做?
GetHuman:这些常见的Southwest Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CJ Hoff 常见 Southwest Airlines 问题的列表)
~CJ Hoff:“ Change flight”是我尝试使用to call的原因。
~CJ Hoff对Southwest Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的Southwest Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CJ Hoff:Busy, Busy, Busy!! No matter what time I called, or how many times I called the line is busy. I seriously wonder if there is even live customer service available. So I email, and they respond to give them *-** days to meet my request, which was to call me, or I can call anytime at the phone no. that is always busy...HORRIBLE!! Very frustrated with this very low level of customer service
GetHuman:让我们量化一下您与Southwest Airlines联系的经验。在1到5的范围内,如何轻松解决Southwest Airlines问题?
~CJ Hoff:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CJ Hoff:在沟通方面,我会给他们五分之三的four。
GetHuman:Southwest Airlines快速有效地解决问题的能力又如何呢?
~CJ Hoff:为此,我要说出五分之二的three。
GetHuman:最后-对其他Southwest Airlines客户有何建议?
~CJ Hoff:在一天中的早些时候或深夜给他们打电话。不要忘记Southwest Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CJ Hoff在November 13., 2017发生的Southwest Airlines客户服务问题中得到了一些有用的反馈和措辞。