Sony: I called * different times, was transferred to...
GetHuman用户~LAlvidrez来自November 24th, 2017的Sony条客户评论
~LAlvidrez案的背景
GetHuman:~LAlvidrez-您能告诉我们其他Sony个客户何时提起诉讼吗?
~LAlvidrez:Yup。在November 20th上是late at night。
GetHuman:您是否接触到Sony,如果可以,怎么做?
~LAlvidrez:我使用了我在GetHuman Sony客户电话号码页面上找到的866-909-7669号码:Sony客户服务电话号码 GetHuman:这些常见的Sony客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LAlvidrez 常见 Sony 问题的列表)
~LAlvidrez:“ Warranty claim”是我尝试使用to call的原因。
~LAlvidrez对Sony客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sony客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LAlvidrez:I called * different times, was transferred to wrong departments or put on hold then disconnected. The last time the associate told me he would make sure i was connected to correct dept. which he did. After talking to this assoc. was put on hold then a busy signal came over my phone. Didn't get anything resolved. Even asked to speak to a manager and was never connected to a manager. This is a **** shame because I generally buy sony products but after this ordeal I chose to boycott sony products.
GetHuman:让我们量化一下您与Sony联系的经验。在1到5的范围内,如何轻松解决Sony问题?
~LAlvidrez:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LAlvidrez:在沟通方面,我会给他们五分之三的one。
GetHuman:Sony快速有效地解决问题的能力又如何呢?
~LAlvidrez:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sony客户有何建议?
~LAlvidrez:在一天中的早些时候或深夜给他们打电话。不要忘记Sony可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LAlvidrez在November 20th, 2017发生的Sony客户服务问题中得到了一些有用的反馈和措辞。