Solarcovers.com: I purchased a solar cover from them a year ago...
GetHuman用户~Pissed in Vegas来自November 21, 2017的Solarcovers.com条客户评论
~Pissed in Vegas案的背景
GetHuman：~Pissed in Vegas-您能告诉我们其他Solarcovers.com个客户何时提起诉讼吗？
~Pissed in Vegas：Yup。在November 14上是afternoon。
GetHuman：您是否接触到Solarcovers.com，如果可以，怎么做？
GetHuman：这些常见的Solarcovers.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Pissed in Vegas 常见 Solarcovers.com 问题的列表）
~Pissed in Vegas：“ Warranty claim”是我尝试使用to call的原因。
~Pissed in Vegas对Solarcovers.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Solarcovers.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Pissed in Vegas：I purchased a solar cover from them a year ago. Shipping was fair considering the size of the box. Now fast forward to this year. I purchased a new Solar Cover Reel.....THREE WEEKS ago. Paid through Paypal, which I have a receipt of payment, yet I never received a tracking number, I called last week... was in que for ** minutes finally customer support answered, Kyle Burngasser. Granted he took the brint of my frustration and still maintained his cool but then took him close to ** minutes to figure out that the item was out of stock and discontinued... yet it still shows for sale on their website. I was told he would immediately ship out an upgrade which was in stock and I have an email confirmation from him stating that they were shipping out immediately. Over a week has gone by, no package no tracking number. I called left messages... could not get an answer. I then receive an email a few days later: "There was no way we could get anything out to fast enough because of how
GetHuman：让我们量化一下您与Solarcovers.com联系的经验。在1到5的范围内，如何轻松解决Solarcovers.com问题？
~Pissed in Vegas：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Pissed in Vegas：在沟通方面，我会给他们五分之三的three。
GetHuman：Solarcovers.com快速有效地解决问题的能力又如何呢？
~Pissed in Vegas：为此，我要说出五分之二的one。
GetHuman：最后-对其他Solarcovers.com客户有何建议？
~Pissed in Vegas：在一天中的早些时候或深夜给他们打电话。不要忘记Solarcovers.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Pissed in Vegas在November 14, 2017发生的Solarcovers.com客户服务问题中得到了一些有用的反馈和措辞。