Smith & Wesson: Had same problem with CS and my M&P **. Sent ba...
GetHuman用户~GERTIEGUY来自November 18th, 2017的Smith & Wesson条客户评论
~GERTIEGUY案的背景
GetHuman：~GERTIEGUY-您能告诉我们其他Smith & Wesson个客户何时提起诉讼吗？
~GERTIEGUY：Yeah。在November 12th上是middle of the night。
GetHuman：您是否接触到Smith & Wesson，如果可以，怎么做？
GetHuman：这些常见的Smith & Wesson客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~GERTIEGUY 常见 Smith & Wesson 问题的列表）
~GERTIEGUY：“ Returns”是我尝试使用to call的原因。
~GERTIEGUY对Smith & Wesson客户服务的评价
GetHuman：那么，您如何总结GetHuman的Smith & Wesson客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~GERTIEGUY：Had same problem with CS and my M&P **. Sent back (*******) in for repair: Extractor not working all the time, shooting low, mag required a hard slap to seat. Anyway sent gun with magazine. Received the gun back today (*******) in a box, with a note saying call us if you have any questions. No statement on what was done*found*?? AND NO MAGAZINE, frame pin in front of takedown lever was also way out.. Anyway call CS and waited for an hour on hold, got a rep and explained what happen, gave him the serial number: he looked it up said barrel and extractor replaced. That's it. What about my magazine, well someone checks the guns in and it said no magazine was with the gun, so I'll check with the repair guys. Anything else? Well so much for S&W the best support around. I've had better service with Taurus and Ruger. No more S&W - guess that's why Ruger is taking over. Too bad.
GetHuman：让我们量化一下您与Smith & Wesson联系的经验。在1到5的范围内，如何轻松解决Smith & Wesson问题？
~GERTIEGUY：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~GERTIEGUY：在沟通方面，我会给他们五分之三的three。
GetHuman：Smith & Wesson快速有效地解决问题的能力又如何呢？
~GERTIEGUY：为此，我要说出五分之二的five。
GetHuman：最后-对其他Smith & Wesson客户有何建议？
~GERTIEGUY：在一天中的早些时候或深夜给他们打电话。不要忘记Smith & Wesson可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~GERTIEGUY在November 12th, 2017发生的Smith & Wesson客户服务问题中得到了一些有用的反馈和措辞。