Smith & Wesson: Sent my gun in for a checkup since the model I...

GetHuman用户~unhappy来自November 24th, 2017的Smith & Wesson条客户评论

~unhappy案的背景

GetHuman:~unhappy-您能告诉我们其他Smith & Wesson个客户何时提起诉讼吗?
~unhappy:Yes。在November 14th上是middle of the night。
GetHuman:您是否接触到Smith & Wesson,如果可以,怎么做?
~unhappy:我使用了我在GetHuman Smith & Wesson客户电话号码页面上找到的800-331-0852号码:Smith & Wesson客户服务电话号码
GetHuman:这些常见的Smith & Wesson客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unhappy 常见 Smith & Wesson 问题的列表)
~unhappy:“ Repairs”是我尝试使用to call的原因。

~unhappy对Smith & Wesson客户服务的评价

GetHuman:那么,您如何总结GetHuman的Smith & Wesson客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unhappy:Sent my gun in for a checkup since the model I have is known for splitting into two pieces. Well all went well until the gun was sent to the wrong address, Even though they tell you to WRITE YOUR NAME ADDRESS PHONE ETC*** on a piece of paper and put it in with the gun. Well noone ever read the paper and it was sent to my old address. Then it sat in FEDEX for over a week while this mess was resolved. Long story short I got my gun, just very lucky someone didnt steal the thing because when it was rerouted to my correct address they marked the label wrong and the driver went ahead and left the package on the porch,, Man I dont know what to think of this mess.
GetHuman:让我们量化一下您与Smith & Wesson联系的经验。在1到5的范围内,如何轻松解决Smith & Wesson问题?
~unhappy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unhappy:在沟通方面,我会给他们五分之三的five。
GetHuman:Smith & Wesson快速有效地解决问题的能力又如何呢?
~unhappy:为此,我要说出五分之二的five。
GetHuman:最后-对其他Smith & Wesson客户有何建议?
~unhappy:在一天中的早些时候或深夜给他们打电话。不要忘记Smith & Wesson可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unhappy在November 14th, 2017发生的Smith & Wesson客户服务问题中得到了一些有用的反馈和措辞。

Smith & Wesson

5.00 of 5 stars | 32条评论

~unhappy的Smith & Wesson评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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