Sirius/XM: I tried to access my account online but was una...
GetHuman用户GetHuman-409688来自November 3rd, 2017的Sirius/XM条客户评论
GetHuman-409688案的背景
GetHuman：GetHuman-409688-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
GetHuman-409688：Yup。在November 2nd上是middle of the night。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-409688 常见 Sirius/XM 问题的列表）
GetHuman-409688：“ Complaint”是我尝试使用to call的原因。
GetHuman-409688对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-409688：I tried to access my account online but was unable to. I called the customer service number. The message said it would be a six minute wait. i waited ** minutes while a recording kept directing me to their website. I finally got a rep on the line and explained i needed to cancel the service effective the end of January because the lease on my Mercedes was ending and I would no longer have the car. It turned out that they had extended my subscription to run to May ****. I told her to cancel the subscription and either send me a check or credit the American Express for the months from February **** on because I did not need the service. She tried to send me a radio and have me continue the service. I told her I only listen to radio in my car and had to be very adamant that I no longer needed or wanted the Sirius service. She finally said my AMEX account would be credited February *th which was the next billing cycle. We shall see how this goes.
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
GetHuman-409688：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-409688：在沟通方面，我会给他们五分之三的three。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
GetHuman-409688：为此，我要说出五分之二的two。
GetHuman：最后-对其他Sirius/XM客户有何建议？
GetHuman-409688：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-409688在November 2nd, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。