Sirius/XM: After being left on hold for ** minutes on one...
GetHuman用户~Jcwiklik来自November 27, 2017的Sirius/XM条客户评论
~Jcwiklik案的背景
GetHuman:~Jcwiklik-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Jcwiklik:Yes I can。在November 18上是middle of the night。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jcwiklik 常见 Sirius/XM 问题的列表)
~Jcwiklik:“ Dispute a Charge”是我尝试使用to call的原因。
~Jcwiklik对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jcwiklik:After being left on hold for ** minutes on one phone and ** minutes on the next it's pretty apparent that Sirius XM has apparently all the business that you folks can handle. As (now former) customer of * YEARS it is pretty apparent that shifting customer service to third world countries doesn't work. My original order was screwed up from the moment I got the confirmation, which I replied to and attempted to let you folks know. But I guess you would actually have to read emails to understand that fact. But I guess your all just to busy to actually care. In the * years I WAS a customer I avoided contacting you people because customer service was so bad. Maybe someone can call me and explain just what the problem is.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Jcwiklik:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jcwiklik:在沟通方面,我会给他们五分之三的two。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Jcwiklik:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Jcwiklik:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jcwiklik在November 18, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。