Sirius/XM: Horrible company. Cannot cancel. Double bills...
GetHuman用户~GrumpyBrad来自November 19th, 2017的Sirius/XM条客户评论
~GrumpyBrad案的背景
GetHuman:~GrumpyBrad-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~GrumpyBrad:Yup。在November 15th上是middle of the night。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~GrumpyBrad 常见 Sirius/XM 问题的列表)
~GrumpyBrad:“ Recover Account”是我尝试使用to call的原因。
~GrumpyBrad对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~GrumpyBrad:Horrible company. Cannot cancel. Double bills, raises rates, autorenews without permission, etc etc.**Frighteningly long runaround on the phone. No cancellation confirmation despite requests and a billion excuses. Frequently a *h* phone call to get nowhere.**If you put a stop payment on the account (that you didn't authorize to begin with) they will send you to a collections agency.**Relentless telemarketers even when you are subscribed and payed up.**DO NOT GIVE THESE JERKS YOUR CREDIT CARD NUMBER. YOU WILL REGRET IT! If you don't believe me, read other reviews regarding XM radio. There is a class action suit in the US for the aforementioned issues.**They simply DO NOT let you cancel and charge whatever they want, sometimes twice.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~GrumpyBrad:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~GrumpyBrad:在沟通方面,我会给他们五分之三的five。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~GrumpyBrad:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~GrumpyBrad:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~GrumpyBrad在November 15th, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。