Simple Mobile: Shuts off data service a day before due date fo...
GetHuman用户~Lee来自November 25th, 2017的Simple Mobile条客户评论
~Lee案的背景
GetHuman:~Lee-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~Lee:Yes I can。在November 18th上是afternoon。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lee 常见 Simple Mobile 问题的列表)
~Lee:“ Service problem”是我尝试使用to call的原因。
~Lee对Simple Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lee:Shuts off data service a day before due date for service. Known fact that was verified by customer service. Got the text messages from their data service to prove that I had data left but they turned it off. Contact states data should be available for a full ** days. They are pocketing that money because they only pay the company they rent the service from for the data they use. So when they shut if off a day before they don't pay for that amount. Printed all my payments to sent to FCC for complaint.
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~Lee:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lee:在沟通方面,我会给他们五分之三的five。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~Lee:为此,我要说出五分之二的three。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~Lee:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lee在November 18th, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。