Simple Mobile: I newly activated a service via phone call and...
GetHuman用户~getlobyster来自November 17th, 2017的Simple Mobile条客户评论
~getlobyster案的背景
GetHuman：~getlobyster-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗？
~getlobyster：Yes。在November 13th上是late at night。
GetHuman：您是否接触到Simple Mobile，如果可以，怎么做？
GetHuman：这些常见的Simple Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~getlobyster 常见 Simple Mobile 问题的列表）
~getlobyster：“ Cancel Service”是我尝试使用to call的原因。
~getlobyster对Simple Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Simple Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~getlobyster：I newly activated a service via phone call and the representative did not ask whether I wanted to transfer the existing phone number I used before setting up the service. Then I had to make another phone call and was first asked to purchase another SIM card and pay additional fees which I angrily declined. Then the rep said he was able to transfer the number and asked me to wait for * to ** hours. After waiting forever without a phone to use, I still could not make calls. Made another series of calls to simple mobile via my roommate's phone and I was told a replacement SIM card will be mailed to my address. That is, I HAD TO WAIT * TO * DAYS TO MAKE A PHONE CALL!!! This I found ridiculous as I could neither pick the SIM up at their stores to hasten the process nor did they offer to provide me a backup SIM to use for those few but long days. To make matters worse, they still expected me to pay for those days I did not have the service.**This was a nightmare and brought me to tears.
GetHuman：让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内，如何轻松解决Simple Mobile问题？
~getlobyster：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~getlobyster：在沟通方面，我会给他们五分之三的three。
GetHuman：Simple Mobile快速有效地解决问题的能力又如何呢？
~getlobyster：为此，我要说出五分之二的two。
GetHuman：最后-对其他Simple Mobile客户有何建议？
~getlobyster：在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~getlobyster在November 13th, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。