Seterus Inc.: Wait time was indefinite as I was not able to s...
GetHuman用户GetHuman-131994来自November 23rd, 2017的Seterus Inc.条客户评论
GetHuman-131994案的背景
GetHuman:GetHuman-131994-您能告诉我们其他Seterus Inc.个客户何时提起诉讼吗?
GetHuman-131994:Yes。在November 14th上是morning。
GetHuman:您是否接触到Seterus Inc.,如果可以,怎么做?
GetHuman:这些常见的Seterus Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-131994 常见 Seterus Inc. 问题的列表)
GetHuman-131994:“ Eligibility question”是我尝试使用to call的原因。
GetHuman-131994对Seterus Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Seterus Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-131994:Wait time was indefinite as I was not able to speak to anything other than a automated system. I am a newly transferred loan but I do not have my loan number. The website says to call customer service, but when you call, they want your loan number. Even using my social security number does not get me a human. My loan is due by the **th. I can't stand this company already!
GetHuman:让我们量化一下您与Seterus Inc.联系的经验。在1到5的范围内,如何轻松解决Seterus Inc.问题?
GetHuman-131994:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-131994:在沟通方面,我会给他们五分之三的four。
GetHuman:Seterus Inc.快速有效地解决问题的能力又如何呢?
GetHuman-131994:为此,我要说出五分之二的three。
GetHuman:最后-对其他Seterus Inc.客户有何建议?
GetHuman-131994:在一天中的早些时候或深夜给他们打电话。不要忘记Seterus Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-131994在November 14th, 2017发生的Seterus Inc.客户服务问题中得到了一些有用的反馈和措辞。