Sears: our Kenmore broke and the first repairman said...

GetHuman用户~michael perrucci来自नवंबर १५, २०१७的Sears条客户评论

~michael perrucci案的背景

GetHuman:~michael perrucci-您能告诉我们其他Sears个客户何时提起诉讼吗?
~michael perrucci:Sure。在नवंबर ६上是morning。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~michael perrucci:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~michael perrucci 常见 Sears 问题的列表)
~michael perrucci:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~michael perrucci对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~michael perrucci:our Kenmore broke and the first repairman said that the part needed to be replaced could not be because some other repairperson must have taken the part out of his truck, so he had to order the part and come back * days later, after the *nd visit and supposedly the repair, it lasted * days before the same problem happened. I called explaining that it had taken us * weeks between the first call and repair and now it was down again, they said we had to wait untilo next week and I explained we were going on vacation and needed to wash the summer clothes and we would not be here next week and could they come out this week, they said no, I asked for Supervisor-they came back on and said he was busy with other customer, I said I would wait, after ** minutes of waitng the music stopped and Sears hung up on me with out speaking to me. Great company-you have got to be kidding-Lambert should fire someone running so called service.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~michael perrucci:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~michael perrucci:在沟通方面,我会给他们五分之三的three。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~michael perrucci:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sears客户有何建议?
~michael perrucci:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~michael perrucci在नवंबर ६, २०१७发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~michael perrucci的Sears评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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