Sears: Good experience with operator. She got me the i...

GetHuman用户~Happy Clam来自November 26th, 2017的Sears条客户评论

~Happy Clam案的背景

GetHuman:~Happy Clam-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Happy Clam:Yes。在November 25th上是afternoon。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Happy Clam:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Happy Clam 常见 Sears 问题的列表)
~Happy Clam:“ Schedule Appointment”是我尝试使用to call的原因。

~Happy Clam对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Happy Clam:Good experience with operator. She got me the info I needed and was able to communicate with the woman who actually processed my order a week prior (and who also got me a substantial discount without me even inquiring about one, which is a major plus). The only criticism I have is that I had to call Sears to get info that was supposed to be emailed to me originally. But the woman who originally helped me when I ordered a part (Alyssa) was very nice and helpful and knowledgeable. I'm guessing the email got lost in translation. But overall, a good experience and I was given a tracking number and ETA and didn't have to wait on hold for long or give any info other than my name, phone *, and address where package was to be delivered.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Happy Clam:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Happy Clam:在沟通方面,我会给他们五分之三的two。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Happy Clam:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sears客户有何建议?
~Happy Clam:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Happy Clam在November 25th, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~Happy Clam的Sears评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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